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VAT returns & Making Tax Digital

VAT Complexity Support (Rates & Restrictions)

VAT can get complicated fast when you sell a mix of products or services, deal with different VAT rates, or face sector-specific restrictions. This service gives you clear, practical support so your VAT treatment is consistent, your returns are less error-prone, and you feel confident you are applying the rules correctly.

More information

What VAT complexity support covers

You get help interpreting and applying VAT rules where the right treatment is not obvious. The aim is to reduce errors in your day-to-day bookkeeping and improve the accuracy of your VAT returns.

Typical areas we cover include:

  • Identifying the correct VAT rate for each income stream or product category.
  • Clarifying zero-rated, exempt and out-of-scope supplies and what that means for reporting.
  • Reviewing restrictions on input VAT claims (for example, certain costs with limited recoverability).
  • Checking domestic and overseas sales considerations where VAT treatment differs by place of supply.
  • Sense-checking how transactions are being coded in your bookkeeping so the VAT return ties back.
  • Documenting the agreed approach so it is applied consistently going forward.

When this service is most useful

This is a good fit if any of the following apply:

  • You sell a mix of goods and services and are not sure which rate applies where.
  • You have new offerings, bundles, or pricing models and VAT treatment is unclear.
  • Your VAT returns fluctuate unexpectedly and you want a clear explanation.
  • You have had errors picked up internally or you want to reduce HMRC query risk.
  • You want confidence that your bookkeeping setup is producing the right VAT outputs.

How the support is delivered

We start by understanding what you sell and how you currently record it. We then review key transactions and map them to the correct VAT treatment, focusing on the specific areas creating uncertainty.

You will receive clear guidance in plain English, plus practical actions to implement. Where needed, we can help adjust bookkeeping codes and checks so the agreed VAT approach is followed each quarter.

What happens after the review

Once the VAT treatment is agreed, we can support you with a repeatable process that keeps things consistent as your business changes. If you introduce new products, start selling in new ways, or spot unusual VAT movements, you can revisit the approach before the next return is due.

Frequently Asked Questions

Can you tell me which VAT rate applies to my products or services?
Yes. We review what you sell and how it is supplied, then confirm the correct VAT treatment and how to apply it consistently in your records. You will also get practical guidance on what evidence to keep.
Will this fix errors in my VAT returns?
We can identify likely causes of errors, correct VAT coding, and help you put checks in place so future returns are more accurate. If a past return needs amending, we will explain the options and next steps.
Do you cover VAT restrictions on input VAT claims?
Yes. We can review common restriction areas and how they affect what you can reclaim. We will also show you how to record these costs correctly so the VAT return reflects the right position.
Is this service only for VAT registered businesses?
It is mainly for VAT registered businesses, but it can also help if you are close to the threshold or assessing whether registration is worthwhile. The focus is on practical decision support and avoiding avoidable VAT issues.
Will you update my bookkeeping or software VAT codes?
Yes, where appropriate. We can recommend the correct coding structure and help apply it so transactions flow into the VAT return properly. We will also document the approach so it is easy to follow going forward.

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